{"product_id":"crucial-conversations-pb-w3","title":"Kerry Patterson: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (BUSINESS BOOKS) [2011] paperback","description":"\u003cp\u003e\u003cb\u003eThe \u003ci\u003eNew York Times\u003c\/i\u003e and \u003ci\u003eWashington Post\u003c\/i\u003e bestseller that changed the way millions communicate\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"[\u003ci\u003eCrucial Conversations\u003c\/i\u003e] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.\"\u003cbr\u003e\u003cb\u003e-from the Foreword by Stephen R. Covey, author of \u003ci\u003eThe 7 Habits of Highly Effective People\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations.\"\u003cbr\u003e\u003cb\u003e-Mark Victor Hansen, cocreator of the #1 \u003ci\u003eNew York Times\u003c\/i\u003e bestselling series Chicken Soup for the Soul (R)\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe first edition of \u003ci\u003eCrucial Conversations\u003c\/i\u003e exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePrepare for high-stakes situations\u003c\/li\u003e\n\u003cli\u003eTransform anger and hurt feelings into powerful dialogue\u003c\/li\u003e\n\u003cli\u003eMake it safe to talk about almost anything\u003c\/li\u003e\n\u003cli\u003eBe persuasive, not abrasive\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Patterson, Kerry \u0026 Grenny, Joseph \u0026 Mcmillan, Ron \u0026 Switzler, Al","offers":[{"title":"Like New","offer_id":52576910508371,"sku":"XE80071771320","price":12.99,"currency_code":"EUR","in_stock":false},{"title":"Very Good","offer_id":47609364119891,"sku":"XV80071771320","price":12.99,"currency_code":"EUR","in_stock":false},{"title":"New","offer_id":44198634422562,"sku":"9780071771320","price":20.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/4001\/6057\/files\/patterson-kerry-grenny-joseph-mcmillan-ron-switzler-al-kerry-patterson-crucial-conversations-tools-for-talking-when-stakes-are-high-second-edition-business-books-2011-paperback-58239894651219.jpg?v=1765561789","url":"https:\/\/theirishbookshop.live\/products\/crucial-conversations-pb-w3","provider":"Chapters Bookstore","version":"1.0","type":"link"}