{"product_id":"the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service","title":"David Freemantle: The Buzz [2004]","description":"\u003cp\u003eCustomers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. \u003cbr\u003e\u003cbr\u003eIn his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.\u003c\/p\u003e","brand":"Freemantle, David","offers":[{"title":"Very Good","offer_id":53135236727123,"sku":"XV81857883473","price":7.99,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/4001\/6057\/files\/freemantle-david-the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service-xv81857883473-1224696138.jpg?v=1772485630","url":"https:\/\/theirishbookshop.live\/products\/the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service","provider":"Chapters Bookstore","version":"1.0","type":"link"}